This policy describes the personal information we collect about you, why we collect it and how we use it. Our policy also describes the choices you can make about how we collect and use your information. If you have any questions about our privacy policy, you can always contact Sig Zane Designs customer service in any of three ways:
send us an e-mail at szinfo@sigzane.com
call us at 808.935.9980
write to us at:
sigzane.com Customer Service
122 Kamehameha Avenue
Hilo, Hawai`i 96720-2833.
If our information practices change in the future, we will update the policy on our website. You will be able to tell if the policy was changed by checking the revision date that appears at the end of this policy. You are allowed to exercise your choices about how we collect and use your information at any time.
What information does Sig Zane Designs collect?
When you visit our website or our stores, place an order online, or by phone, we may collect information such as name, e-mail and postal addresses, phone and credit card numbers from you. We may maintain a record of your product interests and the purchases you make online or by phone and in our stores.
How does Sig Zane Designs use my information?
When you place an order or make a purchase from sigzane.com or one of our affiliates (Sig Zane Designs - Hilo or Sig Zane Designs - Wailuku), we use your personal information to process your order, send you e-mails to confirm your order or to contact you via phone, postal mail or e-mail if we have other questions regarding your order or purchase.
When you place an order, make a purchase or save your information online, we may use your e-mail and/or postal address to send you information about our products, service or promotions.
Will sigzane.com share my information with third parties?
No. Your privacy is important to us. We do not sell, rent or share any information we collect from you with third parties or affiliates.
Sig Zane Designs reserves the right to disclose information about you as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of sigzane.com, its affiliates, and others.
How do I access my information? How do I change/delete my information?
You can review, change or delete certain personal information related to your use of our online sites (e.g., name and contact information). To access your information online, simply click "My Account" at the top of any page, sign in when prompted to do so, and you'll be able to edit your personal information. You can also ask us to update your personal information, by calling us at 808.935.9980, writing us at 122 Kamehameha Avenue, Hilo, Hawai`i 96720-2833, or you may e-mail sigzane.com customer service at szinfo@sigzane.com. Please be sure to include your full name and the e-mail address you used when you registered with or made a purchase from us. Please note that any requests to update your personal information may take up to ten days for your e-mail request and 4 - 6 weeks to process your postal mail request.
How do I exercise my choices about receiving promotional communications?
We want to communicate with you, but only if you want to hear from us. If you prefer not to receive promotional information from us or our affiliates, or if you do not want us to use your information to enhance your shopping experience, please let us know by calling us at 808.935.9980, writing us at 122 Kamehameha Avenue, Hilo, Hawai`i 96720-2833, or by e-mail. Please be sure to include your full name and the e-mail address you used when you registered with or made a purchase from us. If you ask us to remove your name and address from our promotional lists, we will add your name to a "do not contact" file to ensure that we will honor your request. It may take up to 10 days to process your e-mail request, and 4 - 6 weeks to process your postal mail request, during which period you may continue to receive communications from Sig Zane Designs.
Please also note that when you purchase online from us, we will still confirm your order by e-mail. In addition, we may also need to contact you via phone, e-mail or postal mail with other questions regarding your order.
Are children allowed to shop at sigzane.com?
We at Sig Zane Designs are concerned about the safety of children when they use the Internet and will never knowingly sell to or request personally identifiable information from anyone under the age of 18. If you are under 18, you may only use sigzane.com with the supervision of a parent or guardian.
What are cookies? How does sigzane.com use cookies on its site?
Cookies are a collection of information, usually including a username and the current date and time, stored on the local computer of a person using the World Wide Web, used chiefly by websites to identify users who have previously registered or visited the site. We use cookies but do not store personally identifiable information in your cookie.
We use cookies in order to improve your shopping experience. These enable us to keep track of your order as you shop on our site. You can refuse cookies by turning them off in your browser. If you turn off cookies, though, we will not be able to track your order to enable you to purchase from our site. Nor will we be able to recognize you as a registered user, which allows you to access your account information.
Is my information secure?
Protecting your order information is important to us. We use Secure Sockets Layer (SSL) technology to protect your online order information as it is transmitted over the Internet.
Some versions of browsers and some firewalls may not permit communication through secure servers like the ones we use to process orders at sigzane.com. To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https."
What about links to other websites and services?
The sigzane.com website may contain links to other sites. Sig Zane Designs does not control the privacy policies or practices of these websites. You should review those policies before providing any personal information. Sig Zane Designs is not responsible for the content or practices of any linked websites, and we provide these links solely for the convenience and information of our visitors.
Effective November 15, 2005
